Delete your account
Caprine Compass is owned and operated by Vaught Family Farm, LLC. If you can still sign in, the fastest way to delete an eligible personal login is through Settings → Account & Data.
Request deletion without the app
If you no longer have the app installed or cannot access the signed-in deletion controls, you can request account deletion by email. Send the request from the email address associated with your Caprine Compass account when possible. Include the account email address and, if known, the family or herd name so we can locate the correct account. Do not send your password, recovery codes, payment-card information, or other authentication secrets.
Requests are sent to privacy@caprinecompass.com. We may need to verify your identity or authority before deleting data, especially when the account is connected to shared family records or an owned family.
What account deletion removes
For an eligible individual account, deletion removes the authentication login and active family memberships and removes or clears account-specific references where appropriate. Shared herd history created while you were a family member may remain with the family so deleting one member does not destroy records that belong to other authorized family members.
If you own a family or herd
An Owner account cannot be deleted while it still owns family data. This protects the herd from being orphaned. Before the Owner login can be deleted, ownership must be transferred to another eligible active member or the owned family must be permanently deleted. If an owned family has an active paid subscription, the subscription must be cancelled or otherwise resolved before family deletion so the subscription is not orphaned.
Data that may be retained
Some limited records may be retained when reasonably necessary for security, fraud prevention, accounting, tax, dispute resolution, or other legal obligations. Service providers such as payment processors may also retain records under their own legal obligations and retention policies. See the Privacy Policy for more information about retention and deletion.
Need help?
Email privacy@caprinecompass.com with the subject “Caprine Compass Account Deletion Request”. We will use the information you provide only as needed to verify and process the request.